Cecilia Phone Case

We ship to countries within the European Union. Orders are typically processed within 1–3 business days (excluding weekends and holidays). Shipping costs are calculated and displayed at checkout. Delivery times are estimates and may vary depending on your location and the selected shipping method. Once your order ships, you will receive a confirmation email with a tracking number. We are not responsible for delays caused by carriers, customs processing (if applicable), or other circumstances beyond our control. Please ensure your shipping address is accurate, as we cannot be responsible for delivery issues caused by incorrect or incomplete address details. For any shipping-related questions, contact us at contact@sinera.co.

You may request a return within 30 days of receiving your order. Returned items must be in their original condition: unworn or unused, with tags attached and in the original packaging. To start a return, please contact us at returns@sinera.co. If your return is approved, we will provide return instructions and a return shipping label. Items sent back without prior authorization cannot be accepted. If your item arrives damaged, defective, or incorrect, please contact us immediately so we can resolve the issue. Please note that sale items and gift cards are non-returnable. Refunds are processed to the original payment method after we receive and inspect the returned item.